Privacy Policy
How information submitted through pikachucloud.com is handled.
Last updated: 23 July 20261. Information we collect
When you submit a hosting enquiry, we may collect your name, company or brand, email address, phone number, country, website or domain, service interests, website details, traffic estimate, preferred contact method and the message you provide. Basic technical information such as your IP address and browser user agent may also be recorded for security and spam prevention.
2. How we use the information
We use enquiry information to review your hosting requirement, contact you, prepare a service recommendation or proposal, prevent abuse, maintain enquiry records and improve our sales process. We do not request payment-card information or account passwords through the enquiry form.
3. Legal basis and consent
By submitting the form, you ask us to respond to your enquiry and consent to the processing needed for that response. Additional terms may apply if you later purchase a service.
4. Storage and access
Enquiries may be delivered by email and may also be stored in a protected server-side record to reduce the risk of losing a submission. Access should be limited to personnel handling sales or service delivery.
5. Sharing
We do not sell enquiry information. Information may be processed by infrastructure, email, hosting or professional service providers where necessary to operate the website and respond to you, subject to their applicable terms.
6. Retention
Enquiry information is retained only as long as reasonably needed for communication, recordkeeping, security, legal or business purposes. You may request deletion, subject to applicable obligations.
7. International enquiries
Because enquiries are accepted worldwide and the business operates from India, information may be processed in a country different from your own. Contact us before submitting if you require specific data-handling arrangements.
8. Your choices
You may ask what enquiry information we hold about you, request a correction or ask for deletion where applicable by emailing sales@pikachucloud.com.
9. Security
We use reasonable technical and administrative measures for this website, but no internet transmission or storage method is completely secure. Do not submit passwords, private keys, payment-card details or other sensitive credentials through the form.
10. Updates
This policy may be updated as the website, service providers or legal requirements change. The latest version will be published on this page.
11. Contact
For privacy questions, email sales@pikachucloud.com.
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